How will I know if my Homely Temperature Node is connected with my Homely Hub, and how do I restore the connection if it has been lost?

How do I know if my Node is connected?
If you can see the lights on your Homely Hub then it is fairly straightforward. When the connection is lost, the furthest right light on the Hub will flash as demonstrated below. When the connection has been restored successfully, this light will stop flashing and remain off.

hub1 right blink-1

The alternative way to tell is by checking the Homely App. On the Home page, above the temperature reading, is “Updated” with a date and time. After you have done the restore steps below, check the date and time next to “Updated”. It should show that an update has occurred within the last ten minutes.
This confirms your Node is connected.

How do I restore my Node's connection?

node with annotations1. Firstly, whilst stood next to the Homely Hub, press the Homely Temperature Node button once. The light on the Node should flash.

2. If the light doesn't flash, your Node may be in hibernation, press the Node button three times to wake up. Check to see if the light stops flashing on the Hub or check the app to see if an update has been received.

Not worked?
3. Ok, let's try this. Press and hold the Homely Hub's right button for 5 seconds and then press and hold the Homely Temperature Node button for 12 seconds. As before, check to see if the light stops flashing or check the App for an updated date and time.

Your Node may need a new battery.
4. Try pressing the Node button, does the Node light flash? If not, your Node may need a battery replacement, click here for guidance.

Need further assistance?
If you're having a technical issue with Homely, we'd recommend trying the Homely Support Bot first, the bot can be found at the bottom of the website home page

If you're unable to solve your issue with the Support Bot, try contacting a member of the Support Team here.
Tips on keeping your connection live
- Make sure that your Homely Hub and Homely Temperature Node are less than 8 metres apart.
- As with any wireless connection, the thickness of internal walls and the presence of large, heavy items of furniture can hamper connectivity. If you think that could be an issue then consider moving the Homely Temperature Node to an alternative spot within the home.