How to Clear the Homely App Cache and Reinstall the App

If you’re experiencing issues with the Homely app, following these steps can often help resolve them.

Step 1: Clear the App Cache

For Android users:

  1. Open your device’s Settings

  2. Tap on Apps or Application Manager

  3. Find and select Homely

  4. Tap Storage

  5. Tap Clear Cache

 

For iOS users:

iOS does not allow you to clear an app’s cache directly. Please continue to Step 2 to reinstall the app instead.

 

Step 2: Reinstall the Homely App

  1. Uninstall the App:

    1. Locate the Homely app on your home screen

    2. Press and hold the app icon

    3. Select Uninstall or Delete App

  2. Restart your device (this step is recommended for best results)

  3. Reinstall the App:

    1. Go to the App Store (iOS) or Google Play Store (Android)

    2. Search for Homely and download the app again

    3. Once installed, open the app and log in using your usual account details