How do I temporarily disable Homely and control my heat pump?


If you're having a technical issue with Homely, we'd recommend trying the Homely Support Bot first, the bot can be found at the bottom of the website home page

If you're unable to solve your issue with the Support Bot, try contacting a member of the Support Team here.

If you have an urgent issue and aren't able to contact a member of the team; select your brand of heat pump below for further guidance:

For Samsung heat pumps click here

For Midea heat pumps click here

If your heat pump brand isn't listed above, please contact us directly here.