When you first sign in to the Connect portal, you will be presented with an overview of your installations.
Map View
The main feature is a map displaying all your installations. Any properties currently experiencing issues will be highlighted in red, making it easy to identify sites requiring attention at a glance.
Search Bar
Below the map, you’ll find a search bar. This allows you to quickly locate individual properties by entering their address.
Installations Table
Beneath the search bar, there is a table that lists all your installations. This table provides key details, including:
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Address of the property.
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Heat pump brand in use.
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Alerts reported, if any.
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Installation date of the Homely system.
Viewing Property Details
To view further details about a specific property, simply click on the relevant row in the table. This will take you to a detailed overview of the selected installation, enabling you to troubleshoot or gather additional information.