My heat pump isn't working as expected, what should I do?

If there's an issue with your heat pump, we'd recommend contacting your installer.

If you're having a technical issue with Homely, we'd recommend trying the Homely Support Bot first, the bot can be found at the bottom of the website home page

If you're unable to solve your issue with the Support Bot, try contacting a member of the Support Team here.

If you have an urgent issue and aren't able to contact a member of the team; please click here for a guide on how to revert control back to your heat pump.