If you’re experiencing issues with your heating or hot water, here are a few things to check:
- Your heating turning on when scheduled.
- Hot water is being activated when scheduled.
- There are no orange or red lights on the Homely controller.
- There are no greyed-out buttons or toggles in the Homely app.
If everything looks right but you’re still having trouble, there may be an issue with your heat pump itself.
What to Do Next
We recommend reaching out to your heat pump installer for support. They have access to data from Homely that can help diagnose potential issues and will be best placed to assist you.