---
title: Modbus Returning Values of 0 on Samsung
description: "You will be able to identify this issue through the installer app. You will see returning values of all 0's on the Modbus page.  Open the installer settings. To do this you will need to: Press and hol"
---

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# Modbus Returning Values of 0 on Samsung

### Diagnosis

You will be able to identify this issue through the installer app. You will see returning values of all 0's on the Modbus page. 

### Solution

1. Go to the Samsung Controller Unit
2. Open the installer settings. To do this you will need to:
   
     1. Press and hold up and down arrows on the home screen
     2. Enter password 0202
3. Select the “Indoor Unit Option”
   
    

   ![Samsung Controller](https://help.homelyenergy.com/hs-fs/hubfs/Samsung%20Controller.png?width=359&height=351&name=Samsung%20Controller.png)
4. Select "Address"
   
    

   ![Samsung Controller 5](https://help.homelyenergy.com/hs-fs/hubfs/Samsung%20Controller%205.png?width=369&height=368&name=Samsung%20Controller%205.png)
5. Select "Main Address"
   
    

   ![Samsung Controller 2](https://help.homelyenergy.com/hs-fs/hubfs/Samsung%20Controller%202.png?width=442&height=418&name=Samsung%20Controller%202.png)
6. Under "New Address" enter 0 0
   
    

   ![Samsung Controller 4](https://help.homelyenergy.com/hs-fs/hubfs/Samsung%20Controller%204.png?width=368&height=371&name=Samsung%20Controller%204.png)
7. You will be prompted “Do you want to save your changes?”. You must select "OK"
   
    

   ![Samsung Controller 3](https://help.homelyenergy.com/hs-fs/hubfs/Samsung%20Controller%203.png?width=372&height=319&name=Samsung%20Controller%203.png)
8. Then you will be prompted “Do you want to change the address of another indoor unit?”. You will need to select "NO"

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