Overview
If you are receiving errors in your Installer app that your Modbus system isn’t communicating as expected, you can confirm whether the installation is correct by performing a multimeter resistance check.
This simple test helps identify wiring issues, missing resistors, or other connection faults.
Step-by-Step Instructions
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Power Off the System
Ensure the entire Modbus system is powered down before testing. You should ensure the following elements are powered off-
The heat pump
-
The Homely Hub
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Any additional Modbus adaptors e.g. DCOM board
This prevents inaccurate readings and protects your equipment.
-
-
Verify Connections
Confirm that all Modbus devices are connected correctly and that the communication wiring is complete. -
Set the Multimeter
Switch your multimeter to its lowest resistance (ohms) measuring range. -
Measure Across the Bus at both ends of the Connection
Place the multimeter probes on either side of the 120-ohm terminating resistor on the Modbus network.
Understanding the Results
After taking your measurement, compare your multimeter reading against the expected range:
|
Resistance Reading (Ohms) |
Meaning Recommended Action |
|---|---|
|
40–70 Ω |
✅ Correct installation No action needed |
|
0–20 Ω |
⚠️ Wiring short detected Inspect cabling and connectors for shorts |
|
20–40 Ω |
⚠️ Possible power interference Turn off power to electricity meters and retest |
|
70–130 Ω |
⚠️ Missing or incorrect termination Check that the 120-ohm resistor is correctly installed |
|
130+ Ω |
⚠️ Broken cable or missing resistors Check all Modbus cables and terminators |
If the system still shows communication errors, test with the Modbus cable disconnected between the heat pump and the Homely Hub:
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If both ends read around 120 Ω, each resistor is present and the cable may be broken.
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If the heat pump side now reads greater than 120 Ω (or OL for open loop), the resistor on the heat pump is likely faulty.
This test helps identify whether the issue lies with the cable or the termination resistor.
When to Contact Support
If your reading remains outside the expected range after performing the checks above, please contact Homely Support for further assistance.