How do I update Homely with a change to my electricity tariff?

1.  Click here to log in to your account using the same details that you use to log in to the  Homely App, please note that this service is not within the Homely app.

2. Once logged in you will see this page, select Update your Tariff.

Screenshot 2021-10-20 at 14.05.15

3. On this screen you need to select My tariff has changed.

Screenshot 2021-10-20 at 14.16.29

4.  From the list, please select  your new tariff. If your tariff isn't shown, please select 'My tariff isn't there'.  This will allow you to manually input your tariff details.  

Screenshot 2021-10-20 at 14.19.54

5. For example, if you click on Octopus Go / Go Faster, the page will ask you to input details for your specific tariff. You should be able to find these on a statement or a switch confirmation email from your supplier.  If you are temporarily unable to locate the exact details then please enter estimated values and you can return to this page at a later date with the correct information.


6. Once the details have been inputted, select update

If your energy tariff keeps the off-peak period consistent all year round, for example, 1am-5am during both GMT and BST, then you should tick the box next to "Do your cheap period hours change with daylight savings?"

If the off-peak period is NOT consistent all year round, then you should NOT tick the box next to "Do your cheap period hours change with daylight savings?"
If you are unsure about your tariff, please check with your provider.

7. It is possible to update these details by going back to settings and selecting Update your Tariff again.

Screenshot 2021-10-20 at 14.27.07

8. Homely will immediately begin optimising for the new tariff.