---
title: How do I temporarily disable Homely and control my LG heat pump?
description: Homely not working, need manual use for LG Heat Pump. Instructions and guidance to assist with offline function of  Homely for a LG HeatPump.
---

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# How do I temporarily disable Homely and control my LG heat pump?

**If you're having a technical issue with Homely, we'd recommend trying the Homely Support Bot first, the bot can be found at the bottom of the website [home page](https://www.homelyenergy.com/). 

If you're unable to solve your issue with the Support Bot, try contacting a member of the Support Team [here](https://help.homelyenergy.com/knowledge/how-can-i-contact-you?hsLang=en).

If you have an urgent issue and aren't able to contact a member of the team; please follow these steps to take revert control back to your heat pump.** 

The following article is a guide to reverting control back to your LG heat pump.

**Disabling Homely**

Please make your way to your Homely Hub which should be situated close to your indoor unit and cylinder. The Hub should look like one of the below:

![hub1 power](https://help.homelyenergy.com/hs-fs/hubfs/hub1%20power.gif?width=386&height=217&name=hub1%20power.gif)![Hub-mini-DC-connector-no-bkgnd](https://help.homelyenergy.com/hs-fs/hubfs/Hub-mini-DC-connector-no-bkgnd.png?width=350&height=271&name=Hub-mini-DC-connector-no-bkgnd.png)

Please remove the power cable from your Homely Hub - the lights on your hub should all turn off.

**Controlling your heat pump with it's own controls**  
There are some settings that need to be changed on the LG Controller to ensure it will fully work.

Please make your way to your heat pump controller which should look like the image below.

![LG controller](https://help.homelyenergy.com/hs-fs/hubfs/LG%20controller.jpg?width=350&height=346&name=LG%20controller.jpg)

There is a YouTube Video to guide you through the steps and settings that need to be done.

<iframe width="200" height="200" src="https://www.youtube.com/embed/-OXFy2a14FE?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen title="LG Therma V R32 Monobloc Installer Setting Guide" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

You will need to access the Installer Setting to do this, follow the steps from [56 seconds](https://www.youtube.com/watch?v=-OXFy2a14FE&t=56s).

<iframe width="200" height="113" src="https://www.youtube.com/embed/-OXFy2a14FE?start=56&amp;feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen title="LG Therma V R32 Monobloc Installer Setting Guide" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

Set the ***Select Temperature Sensor*** setting to AIR and REMOTE CONTROLLER, follow the steps from [1:52](https://www.youtube.com/watch?v=-OXFy2a14FE&t=112s).

<iframe width="200" height="113" src="https://www.youtube.com/embed/-OXFy2a14FE?start=112&amp;feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen title="LG Therma V R32 Monobloc Installer Setting Guide" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

Now the Heat Pump controller should be set up to run without Homely, you just need to check and set your desired temperature ranges. (Recommend to match the temperatures in the video).  Follow the steps from [11:20](https://www.youtube.com/watch?v=-OXFy2a14FE&t=680s).

<iframe width="200" height="113" src="https://www.youtube.com/embed/-OXFy2a14FE?start=680&amp;feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen title="LG Therma V R32 Monobloc Installer Setting Guide" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;"></iframe>

 

Please use these controls as a temporary measure until a member of the support team is able to contact you. If you haven't already [contact us](https://help.homelyenergy.com/knowledge/how-can-i-contact-you?hsLang=en) here.

- [Getting Started](https://help.homelyenergy.com/knowledge/getting-started?hsLang=en#main-content)

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    - [Switching to Heat Pump Controller](https://help.homelyenergy.com/knowledge/homeowner-troubleshooting?hsLang=en#switching-to-heat-pump-controller)
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