---
title: Wi-Fi / Internet not connecting
description: "If your Wi-Fi light is amber or yellow, follow these steps to reconnect:   Restart the Hub: Unplug the power cable from the Homely Hub. Wait 30 seconds, then plug it back in. Allow up to 60 seconds fo"
---

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# Wi-Fi / Internet not connecting

If your **Wi-Fi light is amber or yellow**, follow these steps to reconnect:

 

1. **Restart the Hub:**
   
     - Unplug the power cable from the Homely Hub.
     - Wait **30 seconds**, then plug it back in.
     - Allow **up to 60 seconds** for the Hub to power up (all lights will turn white during startup).![Unplug Hub](https://help.homelyenergy.com/hs-fs/hubfs/Unplug%20Hub.png?width=300&height=232&name=Unplug%20Hub.png)
2. **Check the Wi-Fi Light:**
   
     - If the light turns **green**, the Hub is successfully connected.
     - If the issue persists, continue with these steps to try reconnecting.

 

**How to Enable Location Permissions for the Homely App**

If your location permissions are not enabled for the Homely app, you won’t be able to connect to Wi-Fi. Follow these steps to ensure location permissions are properly set:

### **For Android:**

1. Long-press the Homely app icon on your home screen.
2. Select **App Info** from the menu.
3. Navigate to **App Permissions**.
4. Ensure that **Location** is enabled.

If the issue persists, verify that location services are enabled on your device:

- Swipe down from the top of your home screen to access the quick settings menu.
- Confirm that **Location** is turned on.

### **For iOS:**

1. Open your **Settings** app.
2. Scroll down and select the **Homely** app.
3. Check that **Local Network** access is enabled for Homely.

Following these steps should resolve any connection issues caused by location permissions.

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